Privacy Policy

Collected Information

We collect personal information only when voluntarily submitted by visitors or patients.

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1. What We Collect

• Personal Info: Name, email, phone number, address, and anything else you share with us.
• Account Info: Username, password, and login details.
• Usage Data: IP address, browser type, pages visited, and time spent.
• Location Info: If you allow it, we may access your device’s location.
• Communication Records: Emails, chats, and texts with customer support.

2. How We Use Your Information

We may use your information to:

• Schedule and confirm appointments
• Provide dental and implant services
• Respond to inquiries
• Improve our website and patient experience
• Send appointment reminders or service notifications
• Comply with legal and regulatory requirements

We do not sell your personal information.

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3. SMS Messaging Policy

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If you opt in to receive text messages from Atwood Dental:

Consent Required:
We only send SMS messages if you provide permission.

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Types of Messages:

• Appointment reminders
• Post-treatment instructions
• Office updates
• Promotional messages (if separately opted in)

Message Frequency:
Message frequency may vary.

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Possible Charges:
Message and data rates may apply depending on your carrier.

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4. Shared Information

We may share information only when necessary:

• With service providers assisting in business operations (e.g., payment processing, website hosting, analytics)
• When permitted or required by law
• To prevent fraud or investigate suspicious activity
• In connection with business transitions (e.g., mergers or asset transfers)

We will not sell or share your personal information with unaffiliated third parties for marketing purposes.

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5. Collective (Non-Personal) Data

We may collect statistical and non-personal information about site usage, including:

• Pages visited
• Time spent on the site
• Referral sources
• Click activity

This data helps us improve website performance and user experience. Collective data does not personally identify visitors.

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6. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to improve functionality and user experience. You may disable cookies through your browser settings; however, some features of the site may not function properly.

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7. Links to Other Sites

Our website may contain links to external websites. These sites operate independently and may collect data or use cookies. We are not responsible for the privacy practices or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

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8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

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9. HIPAA Notice

If you become a patient of Atwood Dental, your protected health information (PHI) is handled in accordance with applicable healthcare privacy laws, including HIPAA. For detailed information about your healthcare privacy rights, please contact our office directly.

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10. Your Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Request access to personal information we collect
• Request correction of inaccurate information
• Request deletion of personal information (subject to legal exceptions)
• Withdraw consent for communications

To exercise your rights, please contact us using the information below.

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11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected by updating the effective date at the top of this page. We encourage you to review this page from time to time.

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12. Contact Us

If you have any questions about this Privacy Policy, please contact:

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Atwood Dental
Placentia, California
Phone: (714) 993-2768
Website: atwoodimplantdentistry.com

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